Terms and Conditions

These terms and conditions apply to the Riva Web site located at www.riva.com and its subsidiaries and affiliates, including Riva's sites around the world (collectively the “Site”) and other websites that expressly incorporate these Conditions ("Conditions"). In some instances, a particular Riva product purchased through the Site may be subject to additional policies, guidelines, terms, and/or agreements ("Terms"). In the event that such Terms are inconsistent with these Conditions, the Terms shall govern. BY VISITING AND/OR USING THIS SITE IN ANY WAY, SUCH AS BROWSING PRODUCTS OR PLACING AN ORDER, YOU AGREE TO THESE TERMS AND CONDITIONS. Please read these Conditions carefully. If you do not wish to be bound by these Conditions, do not access or use the Riva Site.

change of terms

Riva may, at its sole discretion, revise or add new terms to these Conditions from time to time without notice to you. Such revisions and additions shall be deemed effective immediately upon notice, which Riva may give by any means, including, without limitation, by posting the revised Conditions on the Riva Site. You are responsible for reviewing the Riva Site for any modifications to these Conditions that may affect your rights or obligations. Any change or modification will be effective immediately upon posting of the revisions on the Site. Any access or use by you of the Riva Site after changes to these Conditions will constitute your acceptance of the revised terms. If you do not agree to the amended terms, you must stop using the Site.

content

The Site and all content and other materials, including, without limitation, text, icons, graphics, logos, images, designs, pictures, selection, coordination, "look and feel", information, data, sound files, and other files and software is the proprietary property of Riva or its affiliates, licensors or users and is protected by United States and international trade dress, copyright laws, patent and trademark laws, and various other intellectual property rights and unfair competition laws. Copyright in the documents and material on the Riva Site is owned by or licensed to Riva. You are authorized to use this material only for personal, non-commercial purposes. You may download, print, and store copies of this material for your own personal, non-commercial use. Nothing contained on the Riva Site should be construed as granting, by implication or otherwise, any license or right to use any trademark or service mark displayed on the Riva Site without the written permission of Riva or any third party that may own such trademarks or service marks. Riva will aggressively enforce its intellectual property rights to the fullest extent of the law.

Information on Our Site

Riva is committed to providing current and accurate information on our web sites, email, chat, and telephone communications. We do not, however, warrant that this information is always correct, accurate or complete. In rare circumstances, data, including prices, may be inaccurately displayed on our Site due to system and typographical errors which may occur. Inadvertent errors or inaccurate advertised prices are not binding on Riva, and may be adjusted by Riva at any time. Riva reserves the right to correct any and all errors when they do occur. If an order is placed with a lower product’s listed price than the actual price, Riva will, at its discretion, either advise the customer before shipping the product or cancel the order and notify the customer of such cancellation. Riva apologizes for any inconvenience that this may cause.

Information that we communicate is not a binding contract, and should not be treated as such. The sole remedy of a customer acting on incorrect information is to request a cancellation of the order placed as a result of this incorrect information. If an order has been shipped, the customer agrees to either return the product for full credit or pay the difference between the actual and charged prices. Please review our Return Policies.

your account and order

When you access or use the Riva website or your personalized Riva account, you are solely responsible for maintaining the confidentiality of your account and for restricting access to your computer. You are further responsible for all activities that occur under your personal account and your password. If you are under the age of 18 years old, you may use Riva.com only under the guidance and direction of a parent or guardian. Please note that Riva reserves the right, in its sole discretion, to refuse service, terminate accounts, remove or edit content or cancel orders.

In the case where a customer files a chargeback, Riva has the right to recover its direct and indirect costs, and cancel any promotional items, free shipping, or other benefits, as determined in Riva's sole and absolute discretion.

order approval and cancellation

Receipt of an order confirmation message from Riva only confirms that your order request has been received. Customer orders are not accepted by Riva until the time they have been processed and approved at our headquarters. Riva is not obligated to complete a customer order, and reserves the right to cancel products or services to any customer for any reason at any time. The customer's sole remedy in such cases will be the full refund of any funds that we have collected in reference to the canceled products and/or services.

privacy

Please review our Privacy Policy, which also governs your visit to this site and for information on how Riva collects, uses and discloses personally identifiable information from its customers. Riva does reserve the right to cooperate with legitimate governmental requests, subpoenas or court orders, to protect Riva’s systems and customers, or to ensure the integrity and operation of Riva’s business and systems, and as such, Riva may access and disclose any information it considers necessary or appropriate, including, without limitation, user profile information (i.e. name, e-mail address, etc.), IP addressing and traffic information, usage history, and posted User Content (as defined herein). Riva’s right to disclose any such information shall govern over any terms of Riva’s Privacy Policy.

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